Customer Service Specialist
Suitsupply · Amsterdam, North Holland, The Netherlands
Posted about 2 months ago
or apply directly on Suitsupply's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 55 days Suitsupply's roles stay open a median of 55 days
- Reposted
- No
- Salary listed
- No 54% of Suitsupply's roles list one
- Ghost-job risk at Suitsupply
- high 144 stale, 4 reposted of 174 open
- Hiring momentum
- 218 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-27
Measured from postings appearing on and disappearing from Suitsupply's own greenhouse board since 2026-08-03. Full hiring picture for Suitsupply.
About this role
As a Customer Service Specialist at Suitsupply, you will engage with international customers through various communication channels, providing personalized advice and managing order-related inquiries. Your role will involve using CRM tools to track interactions and ensure timely updates while maintaining a professional tone. The position emphasizes a growth mindset and accountability, with opportunities for learning and development in a supportive environment.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Suitsupply as an employer.
What you need
- Experience in a customer-facing or support role, ideally in a fast-paced or digital environment
- Tech-comfortable: confident using customer service platforms or learning new tools quickly
- Strong communicator who writes clearly, listens actively, and adapts to customer tone
- Curious and driven by a growth mindset; takes feedback and runs with it
- Accountable and proactive; takes ownership and follows through with care
- Fluent in English
Nice to have
- Dutch or French is a strong plus
- Flexibility to work evening and weekend shifts from home
What you get
- Autonomy: Empowerment to take ownership and make meaningful decisions
- Growth: Opportunities to learn, grow, and excel in a supportive environment
- Corporate Social Responsibility: Commitment to sustainability and ethical business
- Style: 40% discount on Suitsupply products
- Competitive salary based on relevant skills and experience
Worth weighing
- No specific salary figure listed
- Evening and weekend shifts may be required from home
- Role requires on-site work at HQ, which may limit remote work flexibility
Summarised from Suitsupply's posting. Read the full original.
Listed by Suitsupply on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.
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