Customer Solutions Manager
Stoke Space · Kent, Washington
Posted about 3 months ago · $120,000 – $165,000
or apply directly on Stoke Space 's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 87 days Stoke Space 's roles stay open a median of 84 days
- Reposted
- No
- Salary listed
- Yes 94% of Stoke Space 's roles list one
- Ghost-job risk at Stoke Space
- high 70 stale, 0 reposted of 70 open
- Hiring momentum
- 85 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-29
Measured from postings appearing on and disappearing from Stoke Space 's own greenhouse board since 2026-08-03. Full hiring picture for Stoke Space .
About this role
As a Customer Solutions Manager at Stoke, you will lead the integration and adoption of the Boltline solution for innovative hardware engineers and manufacturers. Your role involves designing onboarding programs, developing customer adoption frameworks, and serving as a trusted advisor on technical implementation while collaborating across teams to enhance customer impact and satisfaction.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Stoke Space as an employer.
What you need
- 5-10+ years of experience in Hardware Manufacturing
- B2B SaaS experience with at least 3 years in a customer-facing technical or solutions role
- Hands-on experience implementing or supporting complex systems such as MES, ERP, PLM, or similar
- Exceptional communication, stakeholder management, and consultative skills
- Strong process design and analytical thinking
- Proven track record of building onboarding programs and adoption engines in engineering or manufacturing environments
Nice to have
- Domain familiarity with aerospace, defense, energy, or hardware-intensive industries
What you get
- Equity in the form of stock options
- Comprehensive benefits program including subsidized medical, dental, and vision insurance
- Company-paid life and disability insurance
- 401(k) plan with employer match
- 4 weeks’ Paid Time Off
- 10 holidays including an end-of-year closure
Worth weighing
- No specific mention of the technology stack used
- Travel requirement of up to 30% may be a consideration for some candidates
- Compensation is variable based on performance metrics, which may affect earnings
Summarised from Stoke Space 's posting. Read the full original.
Listed by Stoke Space on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.
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