Shift Lead (The Rink at Rockefeller)
SPS North America · New York, New York, United States
Posted 14 days ago
or apply directly on SPS North America's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days SPS North America's roles stay open a median of 28 days
- Reposted
- No
- Salary listed
- No 0% of SPS North America's roles list one
- Ghost-job risk at SPS North America
- moderate 25 stale, 1 reposted of 111 open
- Hiring momentum
- 226 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from SPS North America's own greenhouse board since 2026-08-03. Full hiring picture for SPS North America.
About this role
The Shift Lead at The Rink at Rockefeller Center is responsible for overseeing daily operations, ensuring smooth and efficient service while providing excellent guest experiences. This hands-on leadership role involves training team members, managing staff assignments, and addressing guest concerns. The Shift Lead will also engage in various operational tasks across the rink, including hospitality, ticketing, and crowd management.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SPS North America as an employer.
What you need
- Previous lead, supervisory, hospitality, guest services, attraction, events, retail, or venue experience
- Confident communicator who can provide clear direction and support to a team
- Proactive, dependable, organized, and solutions-oriented
- Strong judgment and ability to remain calm during high-volume periods
- Comfortable working in a fast-paced, highly guest-facing environment
- Weekend, holiday, early-morning, and late-night availability required
Nice to have
- Ice rink or skating experience
What you get
- Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities
- Learning & Development: A work culture of learning to develop skills
- Recognition programs for all levels of employees
- Paid Time Off: Minimum of 1 hour for every 30 hours worked
- Bonuses for employee and client referrals
- Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts
Worth weighing
- No specific salary mentioned, only a pay range of $22 - $24 USD
- Position is seasonal and temporary
- Role requires working in various weather conditions and on ice
Summarised from SPS North America's posting. Read the full original.
Listed by SPS North America on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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