or apply directly on SPS North America's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days SPS North America's roles stay open a median of 28 days
- Reposted
- No
- Salary listed
- No 0% of SPS North America's roles list one
- Ghost-job risk at SPS North America
- moderate 25 stale, 1 reposted of 111 open
- Hiring momentum
- 226 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from SPS North America's own greenhouse board since 2026-08-03. Full hiring picture for SPS North America.
About this role
The Lead Concierge Associate is responsible for providing exceptional guest and concierge services, ensuring a welcoming and professional environment for colleagues and visitors. Daily tasks include managing visitor registration, coordinating meeting room bookings, conducting floor walks to maintain cleanliness and organization, and addressing any workplace issues. This role also involves building relationships with guests and collaborating with other service teams to enhance the overall workplace experience.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SPS North America as an employer.
What you need
- High school diploma or equivalent required
- Strong customer service, communication, and organizational skills
- Professional presence with strong attention to detail
- Comfortable using workplace technology and Microsoft Office
- Ability to manage multiple priorities and solve problems independently
Nice to have
- 2+ years of concierge, hospitality, reception, or high-touch client-facing experience preferred
- Previous lead or senior-level guest services experience preferred
What you get
- Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
- Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
- Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account.
- Bonuses: Are available for employee and client referrals for current employees.
- Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
Worth weighing
- Role involves physical activity, including standing and walking for extended periods and conducting regular floor walks.
- No specific salary or compensation details provided in the posting.
Summarised from SPS North America's posting. Read the full original.
Listed by SPS North America on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at SPS North America
- IT SupportChicago, Illinois, United States
- IT TechnicianIllinois, United States
- Office Services Specialist (On Call)New York, New York, United States
- Office & Front Desk CoordinatorSan Francisco, California, United States
- Client Service ManagerSeattle, Washington, United States
- Service Delivery Associate (Lockbox)Pittsburgh, Pennsylvania, United States
- Digital Document SpecialistEl Paso, Texas, United States
- Office Services SpecialistNew York, New York, United States