or apply directly on SPS North America's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days SPS North America's roles stay open a median of 28 days
- Reposted
- No
- Salary listed
- No 0% of SPS North America's roles list one
- Ghost-job risk at SPS North America
- moderate 25 stale, 1 reposted of 111 open
- Hiring momentum
- 226 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from SPS North America's own greenhouse board since 2026-08-03. Full hiring picture for SPS North America.
About this role
The Client Service Lead is responsible for overseeing daily operations and providing leadership in an integrated workplace-services environment, including mailroom, office services, hospitality, and reception. This role involves organizing workflow, supporting team members, and ensuring a professional client experience while also serving as a primary contact for various stakeholders. The Lead will perform frontline responsibilities as needed, train team members, and maintain operational documentation.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SPS North America as an employer.
What you need
- High school diploma or GED required
- Two or more years of experience in mailroom, office services, reception, hospitality, facilities support, or a related client-service environment
- Previous lead, supervisory, or workflow-coordination experience strongly preferred
- Proficiency with Microsoft Outlook, Word, Excel, Teams, and common workplace-service or visitor-management systems
- Strong verbal and written communication, customer-service, organization, problem-solving, and time-management skills
- Ability to prioritize competing requests and maintain accuracy under pressure
Nice to have
- Associate degree or relevant professional training preferred
- Experience with shipping platforms, postage equipment, package-tracking systems, multifunction devices, and service-ticket tools preferred
What you get
- Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities
- Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees
- Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked
- Bonuses: Are available for employee and client referrals for current employees
- Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts
Worth weighing
- On-site position in East Rutherford, New Jersey
- No specific salary listed, only a pay range of $22 - $23 USD
- Role requires physical activity, including lifting up to 50 pounds
- Flexibility in work hours based on client needs may be required
Summarised from SPS North America's posting. Read the full original.
Listed by SPS North America on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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