or apply directly on Sourcegraph's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 22 days Sourcegraph's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Sourcegraph's roles list one
- Ghost-job risk at Sourcegraph
- high 7 stale, 0 reposted of 9 open
- Hiring momentum
- 9 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Sourcegraph's own greenhouse board since 2026-08-03. Full hiring picture for Sourcegraph.
About this role
As a Customer Success Manager at Sourcegraph, you will manage a portfolio of 20 enterprise and commercial accounts, focusing on driving product adoption and ensuring customer satisfaction. Your role involves analyzing customer health scores, conducting training sessions, and collaborating with sales and engineering teams to enhance customer relationships and support renewals. This position is proactive and requires a strong understanding of developer tools and the ability to communicate effectively with technical audiences.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Sourcegraph as an employer.
What you need
- Customer-facing experience (CSM, account management, account coordination, technical support, solutions consulting, or similar)
- Prior experience in a technical SaaS environment
- Demonstrated comfort presenting to customers or technical audiences
Nice to have
- Background in developer tooling, observability, infrastructure, or adjacent technical products
- Experience working with a large, varied book of business
- CS, engineering, or technical undergraduate background
What you get
- Above-average salary
- $96,640 USD base + $24,160 USD commission for a total OTE of $120,800 USD
- Equity
- Generous perks and benefits
Worth weighing
- No specific mention of work-life balance or flexibility beyond remote work
- Role requires significant autonomy and self-direction, which may not suit everyone
- Compensation structure includes commission, which may add variability to earnings
Summarised from Sourcegraph's posting. Read the full original.
Listed by Sourcegraph on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.