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Sotheby's

Temporary Client Experience Representative

Sotheby's · New York, United States

Posted 16 days ago

or apply directly on Sotheby's's site. We never take the application ourselves.

Is this posting real?

This role has been open
16 days
Sotheby's's roles stay open a median of 45 days
Reposted
No
Salary listed
No
39% of Sotheby's's roles list one
Ghost-job risk at Sotheby's
high
42 stale, 2 reposted of 61 open
Hiring momentum
85 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Sotheby's's own greenhouse board since 2026-08-03. Full hiring picture for Sotheby's.

About this role

The Temporary Client Experience Representative at Sotheby's is responsible for providing exceptional customer service by managing client inquiries through telephone and email. This role involves handling a variety of client requests, maintaining detailed records, and collaborating with various departments to ensure a seamless client experience. The position is a full-time, 6-month contract focused on delivering professional and timely communications while adhering to service standards.

Our read on this posting2.6out of 5
benefits
2/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Sotheby's as an employer.

What you need

  • Exceptional client service skills with strong abilities in active listening, empathy, conflict resolution and relationship management
  • Demonstrable experience managing high volumes of client enquiries, cases or support tickets within a service-driven environment
  • Experience working against service level agreements and performance targets
  • Excellent written and verbal communication skills with outstanding attention to detail
  • Strong organizational skills, with the ability to prioritise competing client demands
  • Ability to remain calm, professional and solution-focused when handling challenging client situations

Nice to have

  • Experience using Freshdesk or similar case management/ticketing platforms
  • Knowledge of post-sale operations, payments, collections or logistics
  • SAP experience
  • Fine art, luxury goods or auction house experience
  • Foreign language(s) a plus

What you get

  • Hourly rate of $20.00/hour
  • Overtime pay at the applicable rate
  • Eligibility for benefits as required by law

Worth weighing

  • Contract position for 6 months may limit long-term career growth
  • High volume of client inquiries may lead to a fast-paced and potentially stressful work environment

Summarised from Sotheby's's posting. Read the full original.

Listed by Sotheby's on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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