Smarsh

Partner Success Manager (PSM)

Smarsh · South Africa - Remote

Posted about a month ago

or apply directly on Smarsh's site. We never take the application ourselves.

Is this posting real?

This role has been open
30 days
Smarsh's roles stay open a median of 44 days
Reposted
No
Salary listed
No
0% of Smarsh's roles list one
Ghost-job risk at Smarsh
low
0 stale, 3 reposted of 23 open
Hiring momentum
51 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Smarsh's own lever board since 2026-08-04. Full hiring picture for Smarsh.

About this role

The Partner Success Manager (PSM) at Smarsh is responsible for ensuring the retention and renewal of recurring revenue within the partner channel ecosystem. This role focuses primarily on partner renewals, leading the renewal process, and collaborating with Channel Account Managers and Partner Enablement Managers to ensure effective execution. The position requires a data-driven approach with an emphasis on forecasting and risk mitigation.

Our read on this posting2.4out of 5
benefits
1/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Smarsh as an employer.

What you need

  • Experience in managing partner relationships
  • Strong focus on revenue retention and renewals
  • Operational rigor and data-driven mindset
  • Ability to collaborate effectively with cross-functional teams

Worth weighing

  • 90% of the role is focused on partner renewals, which may limit exposure to other customer engagement areas
  • The role emphasizes operational rigor and data-driven processes, which may not appeal to all candidates
  • No specific benefits or compensation details provided in the posting

Summarised from Smarsh's posting. Read the full original.

Listed by Smarsh on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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