Order Management Specialist, Distribution and Direct (2 Openings)
SMA America · Rocklin, CA
Posted 13 days ago · $29.00 to $32.00
or apply directly on SMA America's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days SMA America's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- Yes 100% of SMA America's roles list one
- Ghost-job risk at SMA America
- high 9 stale, 3 reposted of 18 open
- Hiring momentum
- 33 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from SMA America's own greenhouse board since 2026-08-03. Full hiring picture for SMA America.
About this role
The Order Management Specialist, Distribution and Direct is responsible for managing customer accounts by processing orders, returns, and credits while ensuring compliance with company procedures. The role involves proactive communication with customers and collaboration with cross-functional teams to resolve order-related issues and monitor delivery commitments. This position requires exceptional customer service and data management skills to support the overall order management process.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SMA America as an employer.
What you need
- An associate degree or equivalent years of work experience
- At least 3 to 5 years of experience in an administrative or logistical support role
- Demonstrated experience in Order Management or customer service
- Exceptional accuracy in data entry, order processing, and documentation
- Strong analytical and critical thinking skills
- Ability to multi-task in a fast-paced environment with high levels of accuracy, responsiveness, and professionalism
Nice to have
- Working knowledge of both SAP and Salesforce
- Knowledge of logistics operations, transportation management systems (TMS), and freight carriers and forwarders
- Strong proficiency with Microsoft Office Suite, including Word, PowerPoint, and Excel
- Ability to identify process improvements
What you get
- Compensation: $29.00 to $32.00 per hour, dependent on experience and qualifications
- Comprehensive benefits including health, dental, and vision coverage, including $0 premium options
- 401(k) plan with company match
- Opportunities for professional development and training
- Hybrid work model: onsite at headquarters on Tuesday and Thursday, remote on Monday, Wednesday, and Friday
Worth weighing
- Role involves managing complex order-related challenges which may require quick decision-making under pressure
- No specific mention of career advancement opportunities or growth within the role
- Work model includes both onsite and remote work, which may appeal to some candidates but not others
Summarised from SMA America's posting. Read the full original.
Listed by SMA America on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at SMA America
- Senior Power Systems Modeling Engineer, Real Time SimulationRocklin, CA
- Field Service Engineer, Central (Corpus Christi, TX)Corpus Christi, TX (Field-based, must reside in territory)
- Field Service Engineer, Midwest (Columbia, MO)Columbia, MO (Field-based, must reside in territory)
- Field Service Engineer, Central (Odessa, TX)Odessa, TX (Field-based, must reside in territory)
- Field Service Engineer, Central (Dallas, TX)Dallas, TX (Field-based, must reside in territory)
- Field Service Engineer, Midwest (Minneapolis, MN)Minneapolis, MN (Field-based, must reside in territory)