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Slice

Customer Experience Team Lead

Slice · Pristina

Posted about 3 months ago

or apply directly on Slice's site. We never take the application ourselves.

Is this posting real?

This role has been open
87 days
Slice's roles stay open a median of 87 days
Reposted
No
Salary listed
No
8% of Slice's roles list one
Ghost-job risk at Slice
high
27 stale, 0 reposted of 36 open
Hiring momentum
63 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-29

Measured from postings appearing on and disappearing from Slice's own greenhouse board since 2026-08-03. Full hiring picture for Slice.

About this role

As a Customer Experience Team Lead at Slice, you will lead a team responsible for handling inbound calls, processing orders, and ensuring accurate order transmission to restaurant partners. Your focus will be on providing exceptional customer service while driving your team to meet performance targets in a fast-paced environment. This role involves cross-functional collaboration and requires strong communication skills to resolve complex issues effectively.

Our read on this posting2.6out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Slice as an employer.

What you need

  • 3+ years of experience as a Team Lead or in a similar role within Account Management, Customer Support, or Customer Success
  • Excellent verbal and written English communication skills
  • Demonstrated experience in cross-functional collaboration and teamwork
  • Proven ability to quickly learn and adapt to new browser-based systems
  • Ability to remain calm and composed during high-pressure situations

Nice to have

  • Proficiency with Google Workspace tools would be ideal

What you get

  • Paid training from day one
  • Career growth opportunities
  • Learning & Development program
  • Referral program
  • Wellbeing program
  • Competitive salary plus night hour supplements and extra payments

Worth weighing

  • No specific salary range mentioned
  • Fast-paced environment may involve high-pressure situations

Summarised from Slice's posting. Read the full original.

Listed by Slice on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.

More roles at Slice

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Apply to a Customer Experience Team Lead position at Slice - Jobs near me at Pristina