PitchMeAI Jobs
Slice

Customer Experience Representative

Slice · Skopje

Posted about 3 months ago

or apply directly on Slice's site. We never take the application ourselves.

Is this posting real?

This role has been open
87 days
Slice's roles stay open a median of 87 days
Reposted
No
Salary listed
No
8% of Slice's roles list one
Ghost-job risk at Slice
high
27 stale, 0 reposted of 36 open
Hiring momentum
63 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-29

Measured from postings appearing on and disappearing from Slice's own greenhouse board since 2026-08-03. Full hiring picture for Slice.

About this role

The Customer Experience Representative at Slice is responsible for supporting restaurant partners and their customers through inbound and outbound phone interactions. This role involves handling phone orders, resolving support issues, and ensuring accurate documentation of all interactions while meeting performance expectations for quality and productivity. The representative will collaborate with team members and support operations during peak periods to provide a high-quality customer experience.

Our read on this posting2.6out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Slice as an employer.

What you need

  • Excellent English verbal and written communication skills, minimum B2 level
  • 1 year experience in customer support, operations, or a similar role, or equivalent relevant experience
  • Strong attention to detail with the ability to consistently process customer requests accurately
  • Comfort using ticketing systems, CRMs, and basic spreadsheets
  • Ability to stay calm, empathetic, and effective in a high paced contact center environment
  • Ability to multitask and handle competing priorities during peak periods

What you get

  • Paid training from day one
  • Career growth that's real
  • Learning & Development program
  • Referral program
  • Wellbeing program
  • Competitive salary

Worth weighing

  • Full-time, on-site position with shifts between 4 pm and 7 am
  • Role may involve high-pressure situations during peak periods

Summarised from Slice's posting. Read the full original.

Listed by Slice on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.

More roles at Slice

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