or apply directly on Sila's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Sila's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 13% of Sila's roles list one
- Ghost-job risk at Sila
- low 0 stale, 1 reposted of 220 open
- Hiring momentum
- 257 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Sila's own lever board since 2026-08-04. Full hiring picture for Sila.
About this role
The Operations Specialist at Davis Heating, Cooling, Plumbing & Electric is responsible for managing daily operations at the Lynchburg branch, ensuring technicians and installers are scheduled and equipped. This role involves customer interaction, scheduling appointments, addressing complaints, and maintaining accurate records related to sales and inventory. The position requires strong organizational skills and the ability to handle multiple priorities effectively.
- benefits
- 3/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Sila as an employer.
What you need
- Comfortable working daily in ServiceTitan, Excel, and other standard business software
- Able to consistently juggle multiple priorities including scheduling, inventory, purchasing, and reporting
- Drives issues to full resolution rather than a partial fix or hand-off
- Clear, professional and calm on the phone with customers, including in difficult conversations
Nice to have
- Experience in the home services trades (HVAC, plumbing, electrical) or a dispatch/operations support role
What you get
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and paid holidays
- Company-paid life and disability insurance
- Paid training and professional development
- Opportunities for career growth and advancement
Worth weighing
- No salary listed
- The role requires handling customer complaints, which may involve difficult conversations
- The position involves a variety of tasks, which may lead to a fast-paced work environment
Summarised from Sila's posting. Read the full original.
Listed by Sila on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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