or apply directly on Sila's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 72 days Sila's roles stay open a median of 80 days
- Reposted
- No
- Salary listed
- No 13% of Sila's roles list one
- Ghost-job risk at Sila
- high 215 stale, 1 reposted of 220 open
- Hiring momentum
- 257 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Sila's own lever board since 2026-08-04. Full hiring picture for Sila.
About this role
As a Dispatcher at Jones Services in Goshen, NY, you will manage the daily dispatch board for HVAC, plumbing, and electrical technicians. Your responsibilities include coordinating technician schedules, prioritizing service calls, and ensuring effective communication between technicians and customers. This fast-paced role requires you to adapt to changes quickly while maintaining high productivity and customer satisfaction.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Sila as an employer.
What you need
- Previous dispatching, scheduling, customer service, call center, or service coordination experience
- Strong organizational and time-management skills
- Ability to make decisions quickly while balancing multiple priorities
- Strong verbal and written communication skills
- Ability to remain calm and professional when schedules change or problems arise
- Strong attention to detail and commitment to maintaining accurate information
Nice to have
- Experience dispatching technicians in HVAC, plumbing, electrical, home services, or another field-service environment
- Experience with ServiceTitan or another field-service management platform
What you get
- Comprehensive Benefits: Medical, dental, and vision coverage
- 401(k) with Company Match
- Paid Time Off & Paid Holidays
- Training & Development opportunities
- Career Growth opportunities
- Supportive Team Environment
Worth weighing
- Fast-paced environment may require quick decision-making and adaptability
- Experience in a field-service environment is strongly preferred but not mandatory
Summarised from Sila's posting. Read the full original.
Listed by Sila on their lever job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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