or apply directly on ShipMonk's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days ShipMonk's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 1% of ShipMonk's roles list one
- Ghost-job risk at ShipMonk
- high 34 stale, 3 reposted of 67 open
- Hiring momentum
- 90 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from ShipMonk's own greenhouse board since 2026-08-03. Full hiring picture for ShipMonk.
About this role
The Implementation Manager, Enterprise at ShipMonk will oversee the onboarding process for complex merchant accounts, ensuring alignment and coordination among internal teams. This role involves managing project timelines, facilitating communication, and guiding merchants through the onboarding journey without directly handling technical tasks. The manager will also work on process improvements and ensure a smooth transition to post-launch support.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ShipMonk as an employer.
What you need
- 4–6 years in project management, onboarding, or client implementations
- Experience leading enterprise clients through complex rollouts
- Strong Google Suite + project management tool experience (Smartsheet, Asana, etc.)
- Must be able to work PST hours
Nice to have
- 3PL, logistics, eCommerce, or SaaS background
- PMP, Lean Six Sigma, or similar certification
- Bonus points for bilingual (English/Spanish)
What you get
- Competitive Salary + Bonus
- Paid Time Off + Paid Holidays
- Health, Dental, Vision + 401k with Match
- Company Events, Wellness Programs & More
Worth weighing
- No salary listed
- Role does not involve technical coding or system configuration
- Experience in a 3PL, SaaS, or eCommerce operations environment preferred
Summarised from ShipMonk's posting. Read the full original.
Listed by ShipMonk on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at ShipMonk
- VP, TransportationRemote
- Global Head of Talent AcquisitionNorth America
- Director, Merchant Launch OperationsLouisville, Kentucky, United States; Pittston, Pennsylvania, United States
- Training CoordinatorLouisville, Kentucky, United States
- Revenue Systems ManagerUnited States
- Director of Sales- TrellisUnited States
- Sr. Manager, Merchant LaunchLas Vegas, Nevada, United States
- Operations ManagerLouisville, Kentucky, United States