or apply directly on Shields Health Solutions's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days Shields Health Solutions's roles stay open a median of 43 days
- Reposted
- No
- Salary listed
- No 38% of Shields Health Solutions's roles list one
- Ghost-job risk at Shields Health Solutions
- high 44 stale, 3 reposted of 95 open
- Hiring momentum
- 158 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Shields Health Solutions's own greenhouse board since 2026-08-03. Full hiring picture for Shields Health Solutions.
About this role
The Patient Outreach Supervisor will manage the Patient Outreach team, focusing on effective communication with potential patients regarding hospital-based pharmacies. Responsibilities include coaching team members, maintaining workflows, conducting audits, and fostering relationships with hospital partners. The role also involves performance management, training new hires, and collaborating with various teams for operational improvements.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Shields Health Solutions as an employer.
What you need
- 5+ years of experience in customer support, client services, or sales with a proven sales record
- High school degree or equivalent; Bachelor's degree in business administration or related field preferred
- Strong phone skills and proficiency in Microsoft Office (Excel, Word)
- Ability to lead and establish credibility within a team environment
- Excellent organizational skills and attention to detail
- Empathetic communication skills and ability to handle sensitive data with discretion
Nice to have
- Knowledge of Willow, Qs1, and RX30 software systems
- Experience with data analytics and reporting
- Ability to quickly learn other database programs
Worth weighing
- No salary or specific benefits listed
- Role involves managing sensitive patient data, requiring discretion and confidentiality
- Remote position may have unique challenges in team management and communication
Summarised from Shields Health Solutions's posting. Read the full original.
Listed by Shields Health Solutions on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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