PitchMeAI Jobs
Scopely

Player Services Representative

Scopely · IN - Bangalore, India

Posted about 2 months ago

or apply directly on Scopely's site. We never take the application ourselves.

Is this posting real?

This role has been open
70 days
Scopely's roles stay open a median of 100 days
Reposted
No
Salary listed
No
0% of Scopely's roles list one
Ghost-job risk at Scopely
high
182 stale, 6 reposted of 182 open
Hiring momentum
65 roles opened in the last 90 days
↓ down vs. the prior 90 days
Last confirmed on the employer's board
2026-11-14

Measured from postings appearing on and disappearing from Scopely's own greenhouse board since 2026-08-03. Full hiring picture for Scopely.

About this role

As a Player Services Representative for Tiki Solitaire TriPeaks at Scopely, you will provide personalized support to players, addressing their inquiries and concerns regarding the game. Your role involves investigating technical and billing issues, collaborating with internal teams to resolve live-game bugs, and tracking player feedback to identify trends. This position requires a commitment to customer satisfaction and a willingness to work flexible hours, including weekends.

Our read on this posting2.4out of 5
benefits
1/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Scopely as an employer.

What you need

  • 2-5 years of customer service experience for consumer products and mobile and online games
  • Excellent organizational and planning abilities
  • Ability to manage various activities in a fast-paced environment
  • Ability to remain composed and professional under pressure
  • Exceptional attention to detail
  • Team player with a collaborative attitude

Nice to have

  • Experience using various Operating Systems and documentation tools
  • Prior experience with a customer-centric brand
  • Helpshift and Jira experience

Worth weighing

  • No salary listed
  • Role requires flexible scheduling, including weekends and potential on-call shifts
  • Customer service experience in gaming is preferred but not mandatory

Summarised from Scopely's posting. Read the full original.

Listed by Scopely on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.

More roles at Scopely

All 182 open roles at Scopely →

Apply to a Player Services Representative position at Scopely - Jobs near me at IN - Bangalore, India