or apply directly on Scaleway's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days Scaleway's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 0% of Scaleway's roles list one
- Ghost-job risk at Scaleway
- low 0 stale, 4 reposted of 34 open
- Hiring momentum
- 46 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Scaleway's own lever board since 2026-08-04. Full hiring picture for Scaleway.
About this role
As a Cloud Support Specialist at Scaleway, you will be responsible for providing high-quality customer support related to cloud infrastructure and products. Your daily tasks will include diagnosing technical issues, guiding customers through resolutions, and collaborating with internal teams to improve support processes. You will act as a technical point of contact for customers, handling requests via a ticketing system and phone.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Scaleway as an employer.
What you need
- Proficiency in French and English
- Basic knowledge of hardware or software
- Comfortable using ticketing tools
- Experience with operating systems, Linux systems, and virtualization systems
- Knowledge of network administration and IP address management
- Ability to analyze and diagnose complex technical issues
What you get
- Hybrid work: up to 3 days of remote work per week
- Spacious, dynamic workspaces with outdoor spaces and bike parking
- Healthy meal service at headquarters and breakfast available year-round
- Access to gym, daycare places, and discounted services for caring services
- Opportunities for internal mobility within the Iliad Group
Worth weighing
- No salary listed
- Background check is mandatory
- Role involves handling multiple requests simultaneously
- Focus on customer service may limit technical development
Summarised from Scaleway's posting. Read the full original.
Listed by Scaleway on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.