or apply directly on SambaNova Systems's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days SambaNova Systems's roles stay open a median of 69 days
- Reposted
- No
- Salary listed
- No 0% of SambaNova Systems's roles list one
- Ghost-job risk at SambaNova Systems
- high 57 stale, 2 reposted of 57 open
- Hiring momentum
- 68 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from SambaNova Systems's own greenhouse board since 2026-08-03. Full hiring picture for SambaNova Systems.
About this role
As a Customer Success Manager at SambaNova, you will be the primary point of contact for enterprise customers, guiding them through onboarding and full-scale AI deployment. Your role involves building tailored success plans, monitoring adoption metrics, driving upsell opportunities, and synthesizing customer feedback for internal teams. You will also deliver executive business reviews and partner with various departments to enhance customer advocacy.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SambaNova Systems as an employer.
What you need
- 5–10+ years in Customer Success, Technical Account Management, or related enterprise-facing roles, ideally in AI/ML infrastructure, cloud computing, or deep-tech hardware or software
- Demonstrated ability to manage complex, multi-stakeholder accounts and build executive-level relationships with technical and business audiences
- Working knowledge of AI/ML workflows, large language models (LLMs), or HPC infrastructure
- Proven track record of driving adoption, retention, and expansion within a technical enterprise product
- Excellent project management skills with the ability to manage multiple priorities and coordinate across internal teams in a fast-moving environment
- Strong written and verbal communication skills; able to distill complex technical concepts for both executive and practitioner audiences
Nice to have
- Experience with AI accelerators or GPUs
- LLM fine-tuning or inference knowledge
- Familiarity with Sambanova products or similar MLOps platforms
- Enterprise SaaS or PaaS background
- MBA or advanced technical degree
What you get
- Competitive total rewards package including base salary and equity
- 95% premium coverage for employee medical insurance
- 77% premium coverage for dependents
- Health Savings Account (HSA) with employer contribution
- Dental and Vision insurance
- Short/Long term Disability insurance
Worth weighing
- No specific mention of remote work policies beyond location
- Base salary range provided, but no details on performance bonuses or commission structure
- Role involves managing complex accounts which may require significant travel or time commitment
- Experience in AI/ML infrastructure is preferred, indicating a specialized knowledge requirement
Summarised from SambaNova Systems's posting. Read the full original.
Listed by SambaNova Systems on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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