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SambaNova Systems

Customer Success Manager

SambaNova Systems · London, England, United Kingdom

Posted about 3 months ago

or apply directly on SambaNova Systems's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
SambaNova Systems's roles stay open a median of 69 days
Reposted
No
Salary listed
No
0% of SambaNova Systems's roles list one
Ghost-job risk at SambaNova Systems
high
57 stale, 2 reposted of 57 open
Hiring momentum
68 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from SambaNova Systems's own greenhouse board since 2026-08-03. Full hiring picture for SambaNova Systems.

About this role

As a Customer Success Manager at SambaNova, you will serve as the primary contact for enterprise customers, guiding them from onboarding to full-scale AI deployment. Your role involves building tailored success plans, monitoring adoption metrics, and driving upsell opportunities while acting as the voice of the customer internally to influence product development.

Our read on this posting2.2out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SambaNova Systems as an employer.

What you need

  • 5–10+ years in Customer Success, Technical Account Management, or related enterprise-facing roles, ideally in AI/ML infrastructure, cloud computing, or deep-tech hardware or software
  • Demonstrated ability to manage complex, multi-stakeholder accounts and build executive-level relationships with technical and business audiences
  • Working knowledge of AI/ML workflows, large language models (LLMs), or HPC infrastructure
  • Proven track record of driving adoption, retention, and expansion within a technical enterprise product
  • Excellent project management skills with the ability to manage multiple priorities and coordinate across internal teams in a fast-moving environment
  • Strong written and verbal communication skills; able to distill complex technical concepts for both executive and practitioner audiences

Nice to have

  • Experience with AI accelerators or GPUs
  • LLM fine-tuning or inference knowledge
  • Familiarity with Sambanova products or similar MLOps platforms
  • Enterprise SaaS or PaaS background
  • MBA or advanced technical degree

Worth weighing

  • No specific benefits listed for this role; only general benefits for US-based positions mentioned
  • Base salary range provided, but no additional compensation details or bonuses specified

Summarised from SambaNova Systems's posting. Read the full original.

Listed by SambaNova Systems on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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