or apply directly on Rover's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days Rover's roles stay open a median of 42 days
- Reposted
- No
- Salary listed
- No 0% of Rover's roles list one
- Ghost-job risk at Rover
- low 0 stale, 1 reposted of 29 open
- Hiring momentum
- 39 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Rover's own lever board since 2026-08-04. Full hiring picture for Rover.
About this role
As a Trust and Safety Agent at Rover, you will be responsible for providing excellent customer care by resolving complex issues related to safety incidents involving animals and people. This role involves investigating cases, offering objective assessments, and ensuring compliance with marketplace standards and policies. You will engage with customers in challenging situations, requiring strong de-escalation skills and a commitment to delivering high-quality solutions.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Rover as an employer.
What you need
- Fluency in German
- Experience in de-escalation
- Ability to handle hard conversations
- Impartial and empathetic demeanor
- Strong problem resolution skills
Worth weighing
- Role requires working outside normal business hours, including weekends and holidays
- Focus on handling sensitive and complex issues may lead to emotional challenges
Summarised from Rover's posting. Read the full original.
Listed by Rover on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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