Senior Manager, Billing and Payment Operations
Rocket Lawyer · Arizona ; Colorado ; North Carolina ; Utah
Posted about 2 months ago · $141,989 - 167,000
or apply directly on Rocket Lawyer's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 51 days Rocket Lawyer's roles stay open a median of 52 days
- Reposted
- No
- Salary listed
- Yes 29% of Rocket Lawyer's roles list one
- Ghost-job risk at Rocket Lawyer
- high 6 stale, 0 reposted of 7 open
- Hiring momentum
- 7 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-24
Measured from postings appearing on and disappearing from Rocket Lawyer's own greenhouse board since 2026-08-03. Full hiring picture for Rocket Lawyer.
About this role
The Senior Manager, Billing and Payment Operations at Rocket Lawyer is responsible for overseeing the billing and payment processes, ensuring a seamless customer experience while managing risk and optimizing operations. The role involves collaborating with various departments to enhance payment strategies, analyzing performance metrics, and leading a small team to drive improvements in payment processing and vendor management.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Rocket Lawyer as an employer.
What you need
- 8-10 years in payments at a SaaS or subscription-based e-commerce business
- Expert-level understanding of credit/debit card processing
- Experience with Stripe
- Demonstrated track record developing and managing high-performing teams
- Proven history of effective cross-functional partnership and collaboration
- Deep understanding of payment settlement and reconciliation processes
Nice to have
- Expertise in regional (US, UK, EU, BR) payment systems and trends
- Proven track record as a self-starter who can manage a small team and work cross-functionally
- Knowledge of relevant federal and state regulations and card industry rules
- Bachelor's degree
What you get
- Comprehensive health plans (including Medical, Dental and Vision insurance for full-time employees)
- Unlimited PTO
- Competitive salary packages
- Life insurance
- Disability benefits
- Supplemental Optional Life Insurance Benefits
Worth weighing
- No specific mention of remote work options
- The role requires a hands-on leadership style which may involve significant daily operational involvement
- The position may involve managing risk and compliance which can be high-pressure
- Salary ranges vary by location, which may affect negotiation
Summarised from Rocket Lawyer's posting. Read the full original.
Listed by Rocket Lawyer on their greenhouse job board, last confirmed open on 2026-09-24. PitchMeAI is not the employer.
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