Enterprise Technology Services Specialist
Ridgeline · New York, NY
Posted 8 days ago · $87,000–$102,500
or apply directly on Ridgeline's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Ridgeline's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 84% of Ridgeline's roles list one
- Ghost-job risk at Ridgeline
- high 29 stale, 5 reposted of 43 open
- Hiring momentum
- 58 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Ridgeline's own greenhouse board since 2026-08-03. Full hiring picture for Ridgeline.
About this role
As an Enterprise Technology Services Specialist, you'll focus on resolving complex IT issues related to endpoints, identity, and applications while enhancing employee experience. Your role involves managing corporate accounts, implementing automations, and utilizing AI tools for troubleshooting and documentation. You'll also mentor junior teammates and collaborate with security teams to maintain strong endpoint compliance and security.
- benefits
- 3/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Ridgeline as an employer.
What you need
- 3–5 years of experience owning IT operations, service desk, or endpoint management work
- Hands-on experience administering macOS and Jamf
- Experience managing Google Workspace users, groups, licenses, and security settings
- Working knowledge of identity and access management concepts including SSO, MFA, least privilege, RBAC, audit logging
- Experience using AI in a support environment for activities such as ticket triage, troubleshooting, documentation, or script authoring
- Practical automation skills spanning scripting, APIs, webhooks, JSON, authentication, integration debugging, testing, deployment, and ongoing monitoring
Nice to have
- Experience with Okta Workflows, Jamf Pro, Jira Service Management, Jira Automation, Confluence, Microsoft 365, Intune, or Zoom Rooms
- Experience with low-code or agentic automation platforms
- Okta, Jamf, CompTIA, or other relevant IT certifications
What you get
- Starting salary range of $87,000–$102,500
- Opportunities for career advancement
- Participation in Company Stock Plan
- Unlimited vacation
- Educational and wellness reimbursements
- $0 cost employee insurance plans
Worth weighing
- No specific mention of remote work options
- Salary range may vary based on experience and expertise
- The role involves a significant focus on automation and AI tools, which may require continuous learning and adaptation
Summarised from Ridgeline's posting. Read the full original.
Listed by Ridgeline on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Ridgeline
- Senior Software Engineer, Investment Performance and AnalyticsReno, NV; San Ramon, CA; New York, NY
- Staff Frontend Engineer, Market DataReno, NV
- Senior Security Engineer - InfrastructureReno, NV; San Ramon, CA
- Staff Identity and Access Management EngineerReno, NV; San Ramon, CA
- Custodian Data Operations AnalystSan Ramon, CA; Reno, NV
- Engineering Manager, UI FrameworkReno, NV
- Senior Staff HR Partner, InternationalDublin, Ireland