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Renaissance Learning North America

Customer Success Manager II

Renaissance Learning North America · Remote - GA

Posted 19 days ago · $56,100 - $77,200

or apply directly on Renaissance Learning North America's site. We never take the application ourselves.

Is this posting real?

This role has been open
19 days
Renaissance Learning North America's roles stay open a median of 19 days
Reposted
No
Salary listed
Yes
73% of Renaissance Learning North America's roles list one
Ghost-job risk at Renaissance Learning North America
moderate
2 stale, 2 reposted of 11 open
Hiring momentum
20 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Renaissance Learning North America's own greenhouse board since 2026-08-03. Full hiring picture for Renaissance Learning North America.

About this role

As a Customer Success Manager II at Renaissance, you will manage a portfolio of district and school accounts in Georgia, focusing on customer onboarding, support, and retention. Your role involves collaborating with cross-functional teams to drive product adoption, analyze customer feedback, and implement strategies to enhance customer satisfaction and success. You will also mentor others in customer success best practices and lead strategic conversations to align product value with customer goals.

Our read on this posting4.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Renaissance Learning North America as an employer.

What you need

  • 2-3 years experience in Customer Success
  • Strong understanding of the K12 education competitive landscape
  • Strong organizational, analytical and detail-oriented thinking skills
  • Excellent CS strategy acumen with good business development and negotiating skills
  • Strong interpersonal, written, presentation and oral communication skills
  • Proven track record of meeting/exceeding goals and targets

Nice to have

  • Experience within a SaaS education company

What you get

  • World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
  • Health Savings and Flexible Spending Accounts
  • 401(k) and Roth 401(k) with company match
  • Paid Vacation and Sick Time Off
  • 12 Paid Holidays
  • Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program

Worth weighing

  • Position requires approximately 15-20% travel to customer sites across Georgia
  • Salary range provided is based on national market data and may vary by location
  • Role level (CSM I, II, or III) is determined during the interview process based on experience

Summarised from Renaissance Learning North America's posting. Read the full original.

Listed by Renaissance Learning North America on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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