or apply directly on Redoxengine's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 5 days Redoxengine's roles stay open a median of 8 days
- Reposted
- No
- Salary listed
- No 0% of Redoxengine's roles list one
- Ghost-job risk at Redoxengine
- low 0 stale, 1 reposted of 15 open
- Hiring momentum
- 19 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Redoxengine's own lever board since 2026-08-04. Full hiring picture for Redoxengine.
About this role
As an Associate Production Support Engineer, Tier I at Redox, you will serve as the first line of technical support for customers, addressing connectivity, configuration, and messaging issues while monitoring production feeds. Your role will involve using technical troubleshooting skills to quickly diagnose problems and leveraging communication skills to educate customers on self-service tools for issue resolution, contributing to a collaborative team environment.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Redoxengine as an employer.
What you need
- Technical troubleshooting skills
- Strong communication skills
- Ability to work in a remote environment based in the US
- Eligibility to be employed in the U.S.
What you get
- 100% remote first culture
- Unlimited Flexible Time Off
- 15+ Observed Holidays
- Rest & R^Charge days
- R^Charge (6 weeks paid sabbatical + stipend)
- 401k match 50% for up to 8% on Day 1
Worth weighing
- Role is focused on Tier I support, which may limit exposure to more advanced technical challenges.
- The shift towards a self-service support model may require adaptability in customer interactions.
Summarised from Redoxengine's posting. Read the full original.
Listed by Redoxengine on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.