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Realtor.com Careers

Senior Client Success Concierge

Realtor.com Careers · Phoenix, Arizona, United States

Posted 8 days ago

or apply directly on Realtor.com Careers's site. We never take the application ourselves.

Is this posting real?

This role has been open
8 days
Realtor.com Careers's roles stay open a median of 45 days
Reposted
No
Salary listed
No
2% of Realtor.com Careers's roles list one
Ghost-job risk at Realtor.com Careers
high
32 stale, 3 reposted of 61 open
Hiring momentum
105 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Realtor.com Careers's own greenhouse board since 2026-08-03. Full hiring picture for Realtor.com Careers.

About this role

The Senior Client Success Concierge at Realtor.com® is responsible for providing exceptional customer service and sales support to premium clients in the real estate sector. This role involves making over 300 calls daily to assess client needs and facilitate connections with real estate professionals, all while maintaining a high standard of professionalism and empathy. The position requires collaboration within a team and the ability to work independently, with a focus on achieving performance metrics and delivering a 'white-glove' service experience.

Our read on this posting3.8out of 5
benefits
5/5
freshness
5/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Realtor.com Careers as an employer.

What you need

  • 2+ years’ experience in a phone-based call center role or equivalent high-volume, metrics-driven environment
  • Exceptional verbal communication skills
  • Proven resilience and grit in high-volume environments
  • Tech-savvy with experience using multiple systems, including soft phone and CRM
  • Service-oriented mindset
  • Metrics-driven operator

Nice to have

  • Experience in real estate, mortgage, insurance, or SaaS onboarding
  • Ability to speak an additional language, preferably Spanish

What you get

  • $22/hour starting pay with commission for $65,000 total target annual pay based on performance
  • Inclusive and competitive Medical, Vision, Dental, Disability, and Life Insurance
  • Flexible and Dependent Care Spending Accounts
  • 13 annual paid company holidays
  • Competitive Paid Time Off (PTO)
  • 8 hours of paid Volunteer Time off annually

Worth weighing

  • Hybrid work schedule with required in-office days
  • High-performance environment may lead to stress
  • Position requires prolonged standing or sitting and repetitive hand and wrist motion

Summarised from Realtor.com Careers's posting. Read the full original.

Listed by Realtor.com Careers on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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