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Realtor.com Careers

Customer Care Representative

Realtor.com Careers · Phoenix, Arizona, United States

Posted about 2 months ago

or apply directly on Realtor.com Careers's site. We never take the application ourselves.

Is this posting real?

This role has been open
65 days
Realtor.com Careers's roles stay open a median of 80 days
Reposted
No
Salary listed
No
2% of Realtor.com Careers's roles list one
Ghost-job risk at Realtor.com Careers
high
54 stale, 3 reposted of 61 open
Hiring momentum
105 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Realtor.com Careers's own greenhouse board since 2026-08-03. Full hiring picture for Realtor.com Careers.

About this role

As a Customer Care Representative at Realtor.com, you will be the primary point of contact for real estate professionals, providing exceptional customer service in a fast-paced inbound call center environment. Your responsibilities will include handling inquiries about company products, troubleshooting software issues, and addressing billing questions, all while maintaining professionalism and empathy. This role emphasizes teamwork, continuous growth, and proactive problem-solving to enhance customer experiences.

Our read on this posting3.6out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Realtor.com Careers as an employer.

What you need

  • Minimum two years of call center experience
  • Must be willing to work in a heavy phone-based environment
  • Must be able to work in office 3 days per week
  • Must be able to type, talk and navigate systems simultaneously
  • Typing words per minute - minimum expectation 35-40 WPM
  • Ability to multi-task and adapt to changing business needs

Nice to have

  • Experience with performing outbound calls is a plus

What you get

  • Earn $19.50/hr + up to $400 monthly bonus
  • Medical, dental, vision coverage
  • 401(k) with a 3.5% company match
  • 13 paid holidays & flexible time off
  • 8 hours of paid volunteer time off
  • Tuition reimbursement program

Worth weighing

  • Hybrid work model requires 3 days in office per week
  • High-performance environment may be demanding
  • No specific mention of career advancement timelines
  • Potential for high call volume may impact work-life balance

Summarised from Realtor.com Careers's posting. Read the full original.

Listed by Realtor.com Careers on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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