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Real Chemistry

IT Service Desk Analyst

Real Chemistry · Lambertville - New Jersey; Water Street - New York

Posted 22 days ago · $65,000 - $75,000

or apply directly on Real Chemistry's site. We never take the application ourselves.

Is this posting real?

This role has been open
22 days
Real Chemistry's roles stay open a median of 37 days
Reposted
No
Salary listed
Yes
76% of Real Chemistry's roles list one
Ghost-job risk at Real Chemistry
high
37 stale, 5 reposted of 78 open
Hiring momentum
149 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Real Chemistry's own greenhouse board since 2026-08-03. Full hiring picture for Real Chemistry.

About this role

The IT Service Desk Analyst at Real Chemistry will provide on-site and remote IT support, assisting staff with technical issues across various platforms and devices. This role involves maintaining ticketing systems, onboarding new users, and setting up conference rooms for meetings. The analyst will work closely with the IT team and leadership to ensure effective support and adherence to security policies.

Our read on this posting4.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Real Chemistry as an employer.

What you need

  • 3-5 years’ experience in a Service Desk role
  • Completed an IT practitioners’ course/certifications or equivalent
  • Comfortable with AI technology such as Microsoft Co-Pilot / Co-Work
  • 1st and 2nd line support for the business
  • Good technical knowledge that accompanies excellent customer service
  • Ability to communicate technical concepts to technical and non-technical audiences

Nice to have

  • CompTIA A+, N+, S+
  • Microsoft MD100, 101, 102
  • Microsoft Azure Fundamentals AZ-900
  • JAMF 100, 200, 300

What you get

  • Comprehensive benefit program and perks
  • Free snacks in the office
  • Generous holiday and paid time off
  • Options for private medical, dental, and vision plans
  • Support in saving for the future
  • Mental wellness coaching and support

Worth weighing

  • On-site presence required between New Jersey and New York offices
  • Role involves dealing with various levels of staff and leadership
  • No specific mention of remote work flexibility for this role
  • Pay range provided is $65,000 - $75,000, but compensation may vary based on factors

Summarised from Real Chemistry's posting. Read the full original.

Listed by Real Chemistry on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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