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Protolabs

Customer Success Partner

Protolabs · Maple Plain, MN

Posted 16 days ago

or apply directly on Protolabs's site. We never take the application ourselves.

Is this posting real?

This role has been open
16 days
Protolabs's roles stay open a median of 42 days
Reposted
No
Salary listed
No
1% of Protolabs's roles list one
Ghost-job risk at Protolabs
low
0 stale, 3 reposted of 86 open
Hiring momentum
130 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Protolabs's own lever board since 2026-08-04. Full hiring picture for Protolabs.

About this role

The Customer Success Partner at Protolabs plays a crucial role in enhancing the customer experience by providing high-quality service through phone and email. This position involves supporting customers and internal teams, ensuring smooth operational processes, and empowering customers to transition from ideas to production. The role requires on-site work initially, transitioning to a hybrid model after training.

Our read on this posting2.4out of 5
benefits
1/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Protolabs as an employer.

What you need

  • U.S. Citizenship or lawful permanent residency
  • Ability to provide high-quality customer service through phone and email
  • Problem-solving skills
  • Proficiency in using a computer keyboard, monitor, and mouse
  • Ability to lift and/or move up to 25 pounds

Worth weighing

  • Five day/week on-site expectation during training
  • Hybrid work model after training
  • Role requires interaction with manufacturing areas, which may involve exposure to noise and machinery
  • ITAR compliance limits eligibility to U.S. citizens and permanent residents only

Summarised from Protolabs's posting. Read the full original.

Listed by Protolabs on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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