PropHero

Client Relationship Manager, Madrid

PropHero · Madrid

Posted about 2 months ago

or apply directly on PropHero's site. We never take the application ourselves.

Is this posting real?

This role has been open
50 days
PropHero's roles stay open a median of 51 days
Reposted
No
Salary listed
No
0% of PropHero's roles list one
Ghost-job risk at PropHero
high
7 stale, 0 reposted of 10 open
Hiring momentum
17 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-24

Measured from postings appearing on and disappearing from PropHero's own greenhouse board since 2026-08-03. Full hiring picture for PropHero.

About this role

As a Client Relationship Manager at PropHero, you will lead a team of Investment Advisors, ensuring excellent client experiences and maximizing satisfaction throughout the investment process. Your responsibilities include training the team, overseeing client portfolios, improving onboarding processes, and defining KPIs for client satisfaction and retention. You will also collaborate with Sales and act as an escalation point for complex cases, contributing to the recruitment and development of your team.

Our read on this posting2.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of PropHero as an employer.

What you need

  • Minimum 5 years of experience leading customer-facing teams in sectors like real estate, private banking, or wealth management
  • Proven ability to manage and develop relationship-driven teams focused on client satisfaction and loyalty
  • Strong data-driven mindset and comfort with CRM systems, ideally HubSpot
  • Excellent leadership, communication, empathy, and trust-building skills
  • Ability to handle complex cases and build long-term client relationships

Nice to have

  • Knowledge of the real estate or investment sector

What you get

  • Growth Mindset
  • A Diverse, Collaborative Team
  • Continuous Learning & Development
  • Career Growth in an Early-Stage Startup
  • Competitive Compensation Package

Worth weighing

  • No specific salary listed
  • Role involves managing a team and complex client relationships, which may require significant emotional labor
  • Startup environment may involve uncertainty and rapid changes

Summarised from PropHero's posting. Read the full original.

Listed by PropHero on their greenhouse job board, last confirmed open on 2026-09-24. PitchMeAI is not the employer.

More roles at PropHero

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