or apply directly on Privacy's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days Privacy's roles stay open a median of 6 days
- Reposted
- No
- Salary listed
- No 33% of Privacy's roles list one
- Ghost-job risk at Privacy
- low 0 stale, 0 reposted of 3 open
- Hiring momentum
- 3 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Privacy's own greenhouse board since 2026-08-03. Full hiring picture for Privacy.
About this role
As a Customer Experience Associate at Lithic, you will serve as a key point of contact for users of Privacy.com, addressing their inquiries and advocating for their needs. Your role involves direct communication with customers via email and chat, identifying and reporting issues, and contributing to the overall improvement of the customer experience. You will also be expected to share weekend coverage duties while maintaining a flexible schedule.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Privacy as an employer.
What you need
- Excellent writing and communication skills
- Attention to detail and grammar
- Ability to work in a fast-paced, ever-changing startup environment
- Positive attitude and can-do mentality
- Flexibility to accommodate holiday and weekend shifts
- Patience and understanding when dealing with customers
What you get
- Unlimited PTO
- 12-weeks fully paid parental leave
- 4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
- Work From Anywhere: work from anywhere in the world 4-weeks each year
- 3% cashback on card purchases with your complimentary Privacy.com employee account
- Health, vision, and dental insurance; HSA Contribution Match
Worth weighing
- Hourly position with a pay rate of $24.10
- Requires weekend coverage duties
- Remote position limited to candidates in specific countries
- No visa sponsorship or assistance offered
Summarised from Privacy's posting. Read the full original.
Listed by Privacy on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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