or apply directly on primexbt's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 11 days primexbt's roles stay open a median of 63 days
- Reposted
- No
- Salary listed
- No 0% of primexbt's roles list one
- Ghost-job risk at primexbt
- high 25 stale, 0 reposted of 26 open
- Hiring momentum
- 27 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-05
Measured from postings appearing on and disappearing from primexbt's own greenhouse board since 2026-08-03. Full hiring picture for primexbt.
About this role
As a Customer Service Representative, you will respond to customer queries via email, live chat, and phone calls, ensuring prompt and efficient service. You will collaborate with various departments to resolve complex issues, conduct follow-ups, and document repetitive problems for process improvement. Additionally, you will create informational materials and guide clients on product offerings while striving to enhance the overall customer experience.
- benefits
- 3/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of primexbt as an employer.
What you need
- Experience in fintech (forex/crypto)
- 1+ years of online customer support experience
- Excellent written and oral English
- Excellent interpersonal and communication skills
- Ability to manage or navigate stressful situations
- Experienced with using customer service software, tools and databases
What you get
- 100% remote job at any place you wish
- Competitive salary based on your experience
- Performance-based bonus every quarter based on your results
- Medical insurance after probation period
- Additional sick leaves every 6 months
- Birthday gifts
Worth weighing
- Shifts are 2/2 from 4pm-4am GMT, which may not suit all candidates.
- Role involves handling stressful situations, which may be challenging for some.
- Experience in fintech is a must, which could limit the applicant pool.
Summarised from primexbt's posting. Read the full original.
Listed by primexbt on their greenhouse job board, last confirmed open on 2026-10-05. PitchMeAI is not the employer.