Patient Access Representative
Ppkeystone · Allentown, PA
Posted about 2 months ago · Previously reposted
or apply directly on Ppkeystone's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 51 days Ppkeystone's roles stay open a median of 47 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- No 0% of Ppkeystone's roles list one
- Ghost-job risk at Ppkeystone
- high 2 stale, 1 reposted of 4 open
- Hiring momentum
- 7 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-08
Measured from postings appearing on and disappearing from Ppkeystone's own lever board since 2026-08-04. Full hiring picture for Ppkeystone.
About this role
The Patient Access Representative at Planned Parenthood Keystone will handle incoming patient calls, addressing inquiries about healthcare services, scheduling appointments, and verifying insurance details. This role involves providing information on medical conditions, routing calls to healthcare professionals, and maintaining patient records while ensuring a high level of customer service and confidentiality.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Ppkeystone as an employer.
What you need
- Experience in customer service or a related field
- Ability to handle inbound calls and address patient inquiries
- Skills in appointment scheduling and patient registration
- Knowledge of insurance verification processes
- Ability to provide basic medical information and education
- Strong communication skills
Worth weighing
- No salary listed
- Full-time role with 35 hours per week
- Non-exempt position may imply hourly wage rather than salary
- Role involves handling sensitive medical information and requires professionalism in complaint resolution
Summarised from Ppkeystone's posting. Read the full original.
Listed by Ppkeystone on their lever job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.
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