Senior Billing Operations Specialist
Pontera · New York, New York, United States
Posted about 3 months ago · $100,000-$120,000
or apply directly on Pontera's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 82 days Pontera's roles stay open a median of 77 days
- Reposted
- No
- Salary listed
- Yes 83% of Pontera's roles list one
- Ghost-job risk at Pontera
- high 5 stale, 0 reposted of 6 open
- Hiring momentum
- 7 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Pontera's own greenhouse board since 2026-08-03. Full hiring picture for Pontera.
About this role
As a Revenue & Billing Operations Manager at Pontera, you will oversee and enhance the billing operations by ensuring accuracy and accountability across teams. Your role involves validating billing files, managing reconciliations, and serving as the main point of contact for customer-impacting billing issues. You will also be responsible for building processes, establishing controls, and translating billing defects into actionable requirements for the Quote-to-Cash system.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Pontera as an employer.
What you need
- 8+ years in billing operations, order-to-cash, revenue operations, accounts receivable, or finance operations
- Hands-on reconciliation experience across billing, CRM, ERP/GL, bank, check, and CSV-based data
- Strong Excel and data-validation skills, with experience in root-cause analysis, controls, and audit documentation
- A track record resolving complex billing disputes, credits, and refunds
- Able to translate financial facts for customer-facing teams without losing control discipline
- Comfortable influencing & partnering with Finance, CX, Product, RevOps, and Engineering without direct authority
Nice to have
- Experience with NetSuite, DealHub, Stripe, or similar billing/ERP and payments platforms
- Experience in a B2B SaaS or fintech environment
- Experience partnering directly with Customer Success/Experience teams on billing-related escalations
What you get
- Annual Salary of $130,000-$160,000
- Opportunity to own a newly created, high-visibility Finance function at a fast-growing fintech startup
- Collegial, collaborative, fun work environment with frequent team events
- Equity grant participation for all new hires
- Comprehensive & affordable insurance benefits with a variety of plan options
- 401(k) with employer match & employer-sponsored access to a retirement advisor
Worth weighing
- Role involves both building processes and executing details, which may require a hands-on approach
- No specific mention of team size or structure, which could affect collaboration dynamics
- Fast-growing environment may lead to evolving responsibilities and expectations
Summarised from Pontera's posting. Read the full original.
Listed by Pontera on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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