or apply directly on Picsart's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 9 days Picsart's roles stay open a median of 33 days
- Reposted
- No
- Salary listed
- No 0% of Picsart's roles list one
- Ghost-job risk at Picsart
- high 4 stale, 1 reposted of 8 open
- Hiring momentum
- 12 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Picsart's own greenhouse board since 2026-08-03. Full hiring picture for Picsart.
About this role
As a Creator Success Manager at Picsart, you will support a portfolio of top Creator accounts by guiding them on generative AI workflows and best practices to enhance their output and satisfaction with the platform. Your role involves troubleshooting issues, translating usage data into actionable insights, and collaborating with various teams to improve Creator experiences. Success in this role will be measured by Creator satisfaction and retention over a 12-month contract period.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Picsart as an employer.
What you need
- Experience in a customer-facing role focused on post-sales adoption, value realization, and advocacy for a paid software product.
- Background in customer success, account management, premium or technical support, or a related function with direct customer engagement.
- Hands-on fluency with generative AI tools.
- Comfort making refund and goodwill decisions independently.
- Technical comfort to read a generation log and reproduce a bug for escalation.
- Skill in translating usage data and support patterns into clear, actionable insights for both Creators and Product and Engineering stakeholders.
Nice to have
- Further language skills: Spanish, French, German, Arabic or Russian.
- Familiarity with content moderation and community-guidelines appeals.
- Experience supporting freelancers, agencies or marketing teams.
- Experience with support and analytics tooling.
What you get
- Flexibility to work remotely with the option to join the office.
- Full-Time Contractor (12-month contract).
Worth weighing
- No salary listed.
- Role involves significant written communication, which may not suit all candidates.
- Success metrics are heavily focused on Creator satisfaction and retention, which may require proactive engagement.
- The position is a contract role, which may have implications for job security and benefits.
Summarised from Picsart's posting. Read the full original.
Listed by Picsart on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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