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Perforce

Senior Customer Success Manager - Delphix - East

Perforce · Burlington, MA

Posted 14 days ago

or apply directly on Perforce's site. We never take the application ourselves.

Is this posting real?

This role has been open
14 days
Perforce's roles stay open a median of 23 days
Reposted
No
Salary listed
No
0% of Perforce's roles list one
Ghost-job risk at Perforce
low
0 stale, 1 reposted of 11 open
Hiring momentum
29 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Perforce's own lever board since 2026-08-04. Full hiring picture for Perforce.

About this role

The Senior Customer Success Manager at Perforce will focus on managing and growing customer accounts in the eastern US region, particularly for Delphix customers. This role involves engaging in strategic conversations about KPIs and success criteria, handling renewal discussions, and ensuring customer satisfaction by addressing their needs and mitigating risks. The position also requires collaboration with various stakeholders to identify growth opportunities and establish trust with customers.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Perforce as an employer.

What you need

  • Experience managing and growing customer accounts
  • Ability to engage in strategic conversations about KPIs and success criteria
  • Comfort with renewal conversations including financial terms
  • History of meeting renewal and expansion targets
  • High level of empathy and attention to customer needs
  • Ability to identify and mitigate risk

What you get

  • Medical
  • Dental
  • Vision
  • Retirement benefits
  • Life insurance
  • Wellness programs

Worth weighing

  • No specific salary information provided
  • Role involves handling financial discussions which may require strong negotiation skills
  • Expectations for AI fluency and adherence to governance policies may add complexity to the role

Summarised from Perforce's posting. Read the full original.

Listed by Perforce on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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