or apply directly on Paytmpayments's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 10 days Paytmpayments's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Paytmpayments's roles list one
- Ghost-job risk at Paytmpayments
- low 0 stale, 12 reposted of 905 open
- Hiring momentum
- 1157 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-18
Measured from postings appearing on and disappearing from Paytmpayments's own lever board since 2026-08-04. Full hiring picture for Paytmpayments.
About this role
The Merchant Helpdesk Associate will manage day-to-day operational workflows, ensuring timely resolution of merchant support tickets related to payments and devices. This role involves maintaining operational dashboards, performing data reconciliation, and collaborating with cross-functional teams to enhance merchant experience and operational efficiency.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Paytmpayments as an employer.
What you need
- Strong analytical and problem-solving skills
- Good working knowledge of Excel / Google Sheets
- High attention to detail and data accuracy
- Excellent verbal and written communication skills
- Self-motivated with a strong ownership mindset
- Ability to collaborate effectively with cross-functional stakeholders
Nice to have
- SQL knowledge
- Ability to multitask and work in a fast-paced operational environment
- Passion for process improvement, governance, and automation
- Growth mindset and willingness to learn new operational tools and processes
Worth weighing
- No salary listed
- Role involves managing operational workflows which may include repetitive tasks
- Emphasis on data accuracy and adherence to SOPs may indicate a structured but potentially rigid work environment
Summarised from Paytmpayments's posting. Read the full original.
Listed by Paytmpayments on their lever job board, last confirmed open on 2026-09-18. PitchMeAI is not the employer.
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