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Payoneer

Senior Manager, Customer Success APAC (Team Leader)

Payoneer · Ho Chi Minh City, Vietnam

Posted 29 days ago

or apply directly on Payoneer's site. We never take the application ourselves.

Is this posting real?

This role has been open
29 days
Payoneer's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of Payoneer's roles list one
Ghost-job risk at Payoneer
high
70 stale, 8 reposted of 128 open
Hiring momentum
196 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Payoneer's own greenhouse board since 2026-08-03. Full hiring picture for Payoneer.

About this role

As a Senior Manager of Customer Success at Payoneer, you will lead a team of Customer Success Managers in the APAC region, focusing on enhancing B2B client relationships and ensuring customer satisfaction. Your role will involve managing a portfolio of strategic customers, driving retention and growth, leading commercial discussions, and collaborating with internal teams to deliver exceptional customer experiences.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Payoneer as an employer.

What you need

  • Bachelor’s degree, preferably in Business, Marketing, Communications, or a related field
  • 8+ years of experience in Customer Success, Account Management, or B2B Sales roles and team management
  • Data-driven with strong commercial mindset with proven experience driving revenue growth through customer retention and expansion
  • Excellent negotiation, relationship-building, and stakeholder management skills
  • Confident presenter with experience leading executive meetings and engaging senior decision-makers
  • Strong organizational and planning abilities, with the capacity to manage multiple priorities and perform under pressure

Nice to have

  • Experience in Enterprise Sales or Enterprise Account Management
  • Background in Fintech, Payments, or SaaS environments
  • Familiarity with customer lifecycle management and strategic account planning
  • Knowledge in BPO or outsourcing industry is a plus
  • Knowledge of additional APAC languages is a plus

Worth weighing

  • No salary listed
  • Hybrid work model
  • Focus on B2B client relationships may require extensive travel or client engagement
  • Role involves high-level presentations and interactions with C-level executives, which may be challenging for some candidates

Summarised from Payoneer's posting. Read the full original.

Listed by Payoneer on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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