or apply directly on Pathpoint's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days Pathpoint's roles stay open a median of 36 days
- Reposted
- No
- Salary listed
- Yes 50% of Pathpoint's roles list one
- Ghost-job risk at Pathpoint
- low 0 stale, 0 reposted of 2 open
- Hiring momentum
- 3 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Pathpoint's own lever board since 2026-08-04. Full hiring picture for Pathpoint.
About this role
The Business Operations Manager at Pathpoint will oversee the communication systems that support E&S insurance for a large network of agencies. This role involves managing customer communications across various platforms, including email and telephony, while also developing AI systems to enhance these interactions. The manager will be responsible for the entire lifecycle of communication tools, ensuring quality and effectiveness in messaging, and will work collaboratively across different operational domains.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Pathpoint as an employer.
What you need
- 3-6 years in marketing operations, revenue operations, business operations, or a similar systems-heavy role
- Hands-on experience building with AI in production
- Deep platform skill in at least one communications system (Customer.io, Braze, Iterable, or similar)
- Working SQL and demonstrated comfort administering Salesforce or an equivalent CRM
- Strong communication judgment
- An owner's disposition
Nice to have
- n8n, Zapier, or similar workflow-automation depth
- Insurance or fintech operations exposure
- Experience being the sole or founding owner of a system surface
- Experience building system integrations
- Prior roles in Sales Operations, Marketing Operations, or Revenue Operations
What you get
- Insurance coverage fit for an insurance company – with some plans at no cost to you
- Competitive compensation, equity, and total rewards
- 401(k) with an annual company match
- 20-days of PTO (increased to 25-days after 2-years)
- Professional development opportunities
- Remote-first working environment with investments in in-person collaboration
Worth weighing
- No salary listed beyond the range of $115,000–140,000
- Role involves significant ownership and problem-solving in ambiguous situations
- Experience with AI in production is crucial, not just theoretical knowledge
- The position requires a strong understanding of multiple operational systems and tools
Summarised from Pathpoint's posting. Read the full original.
Listed by Pathpoint on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.