or apply directly on PagerDuty's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days PagerDuty's roles stay open a median of 33 days
- Reposted
- No
- Salary listed
- No 30% of PagerDuty's roles list one
- Ghost-job risk at PagerDuty
- moderate 14 stale, 1 reposted of 44 open
- Hiring momentum
- 53 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from PagerDuty's own greenhouse board since 2026-08-03. Full hiring picture for PagerDuty.
About this role
The Director of Customer Success and Country Manager at PagerDuty will lead the Customer Success, Support, and Professional Services teams in Chile while also managing cross-functional teams in Engineering, Marketing, and more. This role involves ensuring smooth operations, driving customer success metrics, and fostering a cohesive office culture. The manager will also engage with local stakeholders and oversee compliance with local regulations.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of PagerDuty as an employer.
What you need
- 10+ years of progressive leadership experience
- Prior Customer Service and Support experience
- Experience in site, country, or general management roles, ideally within SaaS or technology companies
- Fluent in both Spanish and English, written and verbal
- Strong understanding of the Chilean business environment, labor market, and regulatory landscape
- Proven track record managing site operations for a larger workforce
Nice to have
- MBA or equivalent advanced degree preferred
- Experience operating in a high-growth or scaling technology organization
What you get
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity
- ESPP (Employee Stock Purchase Program)
- Retirement or pension plan
Worth weighing
- Role requires in-office presence two times per week
- No specific salary range mentioned
- Candidates must reside in eligible locations, which vary by role
- Experience in a high-growth environment is preferred but not mandatory
Summarised from PagerDuty's posting. Read the full original.
Listed by PagerDuty on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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