or apply directly on Outset Medical's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days Outset Medical's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 3% of Outset Medical's roles list one
- Ghost-job risk at Outset Medical
- high 21 stale, 1 reposted of 32 open
- Hiring momentum
- 41 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Outset Medical's own greenhouse board since 2026-08-03. Full hiring picture for Outset Medical.
About this role
The Field Service Manager at Outset is responsible for leading a team of Field Service Engineers (FSE) in delivering exceptional customer service and support for the Tablo® Hemodialysis System. This role involves overseeing installation, repair, and maintenance operations while ensuring adherence to service level agreements. The manager will also engage in extensive travel across the Northeast US to build relationships, provide training, and support the service team and customers.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Outset Medical as an employer.
What you need
- Ability to travel extensively within the United States, primarily by car, including overnight stays
- Bachelor’s degree in engineering (Electrical, Electronics, Mechanical, or Fluidics) preferred, or AS degree with equivalent experience or Equivalent Military Training and Experience
- 5+ years of Field Service experience in the Medical Equipment Industry (10+ years without a degree)
- Proven management experience with the ability to lead teams, develop talent, and achieve business objectives
- Strong leadership and mentoring skills, pertaining to the management of remote teams and operations
- Excellent communication and customer service skills
Nice to have
- Experience as a Service Manager or Team Lead in a medical device company
- Ability to interpret electronic and fluidics schematic diagrams and flowcharts
- Highly organized, detail-oriented and pragmatic
- Strong persuasive and relationship-building skills with internal and external partners
- Advanced computer skills, including Excel, Word, Outlook, Power Point, ERP databases, and technology innovation
Worth weighing
- Extensive travel required within the U.S. and occasional travel to Mexico
- Role involves 80% management responsibilities and 20% hands-on field work, which may vary based on operational needs
- Exposure to blood borne pathogens and/or hazardous materials possible
Summarised from Outset Medical's posting. Read the full original.
Listed by Outset Medical on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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