Oscar Health

User Experience Researcher

Oscar Health · New York, New York, United States

Posted 19 days ago

or apply directly on Oscar Health's site. We never take the application ourselves.

Is this posting real?

This role has been open
19 days
Oscar Health's roles stay open a median of 41 days
Reposted
No
Salary listed
No
90% of Oscar Health's roles list one
Ghost-job risk at Oscar Health
low
0 stale, 9 reposted of 303 open
Hiring momentum
439 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Oscar Health's own greenhouse board since 2026-08-03. Full hiring picture for Oscar Health.

About this role

As a User Experience Researcher at Oscar, you will lead research studies to improve consumer-facing AI experiences and inform product and service decisions. Your role involves collaborating with various teams to translate complex problems into actionable insights and strategic recommendations, while also enhancing Oscar's research operations and practices. You will work with diverse stakeholders across the healthcare ecosystem to ensure research is ethical, inclusive, and impactful.

Our read on this posting3.6out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Oscar Health as an employer.

What you need

  • 4+ years of hands-on user research, product research, design research, or applied research
  • Experience independently leading research studies with moderate to high complexity and cross-functional stakeholders
  • Demonstrated skill collecting, analyzing, and synthesizing human behavioral data to inform product, service, or business decisions
  • Experience using qualitative and quantitative methods, with strong judgment about which method fits the decision at hand
  • Experience turning ambiguous questions into clear research plans, actionable insights, and strategic recommendations
  • Experience communicating research findings through compelling artifacts, frameworks, presentations, or workshops

Nice to have

  • Experience conducting research in healthcare, health insurance, benefits, financial services, or another regulated industry
  • Experience conducting research on consumer-facing AI experiences
  • Experience researching multi-sided ecosystems, such as members/consumers, brokers, providers, internal operators, or B2B2C products
  • Masters or Ph.D. in Human-Computer Interaction, Cognitive Psychology, Information Science, Anthropology, Sociology, STS, or related technical field, or 2+ years of equivalent work experience
  • Spanish language proficiency. Experience conducting discovery research and testing features with English and Spanish speaking participants, as well as analyzing consumer insights from diverse linguistic backgrounds

What you get

  • Base pay range of $163,944.00 - $215,176.50 per year
  • Participation in Oscar's unlimited vacation program
  • Company equity grants
  • Annual performance bonuses
  • Medical, dental, and vision benefits
  • 11 paid holidays

Worth weighing

  • Hybrid work schedule with 3 days in-office required
  • Role involves working in early-stage or ambiguous spaces
  • Focus on AI experiences may limit exposure to other research areas
  • No specific mention of career advancement opportunities or training programs

Summarised from Oscar Health's posting. Read the full original.

Listed by Oscar Health on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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