Executive & Social Media Escalations Expert
Oscar Health · Dallas, Texas, United States
Posted 8 days ago · $48,438 - $66,602.25
or apply directly on Oscar Health's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Oscar Health's roles stay open a median of 41 days
- Reposted
- No
- Salary listed
- Yes 90% of Oscar Health's roles list one
- Ghost-job risk at Oscar Health
- low 0 stale, 9 reposted of 303 open
- Hiring momentum
- 439 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Oscar Health's own greenhouse board since 2026-08-03. Full hiring picture for Oscar Health.
About this role
The Executive & Social Media Escalations Expert at Oscar will manage and resolve complex member and provider issues that arise from executive-level complaints and social media interactions. This role involves analyzing escalated cases, communicating with various stakeholders, and providing feedback to improve internal processes. The position requires drafting executive-level communications and guiding service operations representatives across multiple channels.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Oscar Health as an employer.
What you need
- 2+ years previous work experience in production based environment
- 2+ years quantitative or analytical skills focused on solving problems
- High school diploma or GED
- 2+ years of experience drafting written communications for executive-level audiences, with a proven ability to convey complex information and with appropriate tone
Nice to have
- Bachelor's Degree
- Advanced Google Suite or Microsoft Office capabilities
- Advanced Operations Certificate (Lean Six Sigma or similar)
- Previous project oversight experience
- Proficiency navigating and working in multi-system environment
What you get
- Base pay range of $48,438 - $66,602.25 per year
- Participation in Oscar's unlimited vacation program
- Annual performance bonuses
- Medical, dental, and vision benefits
- 11 paid holidays
- Paid sick time
Worth weighing
- Remote position with occasional travel required
- No specific mention of a modern tech stack or tools used
- Role involves handling high-visibility complaints which may be stressful
- Base salary range may be lower than industry standards for similar roles
Summarised from Oscar Health's posting. Read the full original.
Listed by Oscar Health on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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