Associate Manager, CG&A and MPCT
Oscar Health · Dallas, Texas, United States
Posted 13 days ago · $64,832 - $89,144
or apply directly on Oscar Health's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Oscar Health's roles stay open a median of 41 days
- Reposted
- No
- Salary listed
- Yes 90% of Oscar Health's roles list one
- Ghost-job risk at Oscar Health
- low 0 stale, 9 reposted of 303 open
- Hiring momentum
- 439 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Oscar Health's own greenhouse board since 2026-08-03. Full hiring picture for Oscar Health.
About this role
The Associate Manager, CG&A will lead a team focused on resolving complex member and provider escalations while fostering operational excellence. Responsibilities include managing daily operations, mentoring team members, and collaborating cross-functionally to improve processes and customer experience. The role requires data-driven decision-making to address root causes of complaints and enhance service delivery.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Oscar Health as an employer.
What you need
- 3+ years of experience leading and developing a team within a production environment or contact center
- 2+ years experience working with teams in multiple locations and within multiple disciplines
- 2+ years experience working in a collaborative environment with a diverse set of people
- 2+ years experience implementing operational excellence
- 2+ years experience using data to drive decision-making and continuous improvement
- 2+ years advanced Google Suite or Microsoft Office capabilities
Nice to have
- Prior healthcare or insurance-related experience
- Prior Complaints, Grievances & Appeals experience
- Bachelor's Degree
- Proficiency with data visualization tools (Tableau, Looker, Periscope, etc.)
- Operational Excellence Certification (Lean Six Sigma or similar)
What you get
- Base pay of $64,832 - $89,144 per year
- Participation in Oscar's unlimited vacation program
- Annual performance bonuses
- Medical, dental, and vision benefits
- 11 paid holidays
- Paid sick time
Worth weighing
- Remote position with potential for future hybrid work model
- Pay transparency indicates final offer amounts may vary based on skills and experience
- Role involves managing complex, high-visibility cases which may be stressful
Summarised from Oscar Health's posting. Read the full original.
Listed by Oscar Health on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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