or apply directly on Octus's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 30 days Octus's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 58% of Octus's roles list one
- Ghost-job risk at Octus
- high 16 stale, 0 reposted of 31 open
- Hiring momentum
- 47 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Octus's own greenhouse board since 2026-08-03. Full hiring picture for Octus.
About this role
The Senior Client Support Specialist at Octus is responsible for supporting the Sky Road Product Suite, focusing on client trade workflows and onboarding new clients. Daily tasks include troubleshooting support issues, documenting trade workflows, and ensuring application layout consistency. The role involves collaboration with the development and project management teams to enhance client experiences and support processes.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Octus as an employer.
What you need
- Experience working in a support capacity
- Experience with Trade and Order Management systems or workflows
- Understanding of core financial data domains including issuers, instruments, industries, ratings, and pricing of financial products
- Strong Excel skills, including the ability to join, pivot, and summarize data
- Ability to troubleshoot support issues
- Attention to detail
Nice to have
- Understanding of Portfolio Management, Compliance and Security Master systems
- Experience with vendor software product support
What you get
- Competitive health benefits
- Matched 401k and pension plans
- PTO
- Generous parental leave
- Gym subsidies
- Educational reimbursements for career development
Worth weighing
- Salary range provided is $110,000-$125,000 plus an annual bonus, but actual compensation is at the company's discretion and may vary.
- The role requires collaboration with multiple teams, which may indicate a dynamic work environment but could also lead to varying responsibilities.
- No specific technologies or tools mentioned beyond general support and documentation tasks.
Summarised from Octus's posting. Read the full original.
Listed by Octus on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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