or apply directly on Octoenergy's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 52 days Octoenergy's roles stay open a median of 52 days
- Reposted
- No
- Salary listed
- No 0% of Octoenergy's roles list one
- Ghost-job risk at Octoenergy
- high 87 stale, 14 reposted of 148 open
- Hiring momentum
- 238 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-26
Measured from postings appearing on and disappearing from Octoenergy's own lever board since 2026-08-04. Full hiring picture for Octoenergy.
About this role
In this role at Octopus Energy, you will be the main point of contact for customers, addressing their needs and guiding them to solutions using technology and teamwork. The job involves listening to customer inquiries, utilizing available tools, and ensuring a smooth resolution process from start to finish. You will work in a dynamic environment that values empathy, responsibility, and collaboration, with training provided for those new to the energy sector.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Octoenergy as an employer.
What you need
- Empathy
- Judgment
- Flexibility
- Sense of responsibility
- Willingness to learn
Worth weighing
- No specific salary or benefits mentioned
- No prior experience in the energy sector required, but training will be provided
- Emphasis on teamwork and technology use in customer service
Summarised from Octoenergy's posting. Read the full original.
Listed by Octoenergy on their lever job board, last confirmed open on 2026-09-26. PitchMeAI is not the employer.
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