Octave

Billing Operations Specialist (PST)

Octave · United States

Posted 28 days ago · $23.51 - $25.00

or apply directly on Octave's site. We never take the application ourselves.

Is this posting real?

This role has been open
28 days
Octave's roles stay open a median of 45 days
Reposted
No
Salary listed
Yes
93% of Octave's roles list one
Ghost-job risk at Octave
high
22 stale, 2 reposted of 30 open
Hiring momentum
35 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Octave's own greenhouse board since 2026-08-03. Full hiring picture for Octave.

About this role

As a Billing Operations Specialist at Octave, you will be the primary point of contact for clients regarding billing inquiries, managing a high volume of communications and ensuring timely responses. Your responsibilities will include processing payments, submitting insurance claims, and utilizing various software systems to maintain accurate billing records. You will also engage in problem-solving and process improvement initiatives while adhering to standard operating procedures.

Our read on this posting3.8out of 5
benefits
3/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Octave as an employer.

What you need

  • Demonstrated expertise in customer service
  • Adept at managing client phone calls related to billing
  • Ability to clearly explain billing, insurance, and account questions
  • Proficient in written communication, live chat, and phone support
  • Exceptional attention to detail
  • Superior written and verbal communication skills

What you get

  • Company sponsored life insurance
  • Disability and AD&D plans
  • Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options
  • Generous Paid Time Off
  • Paid parental leave benefits

Worth weighing

  • No specific mention of a career development plan or training opportunities
  • The role requires occasional weekend coverage which may affect work-life balance
  • The position involves a high volume of client interactions which may be stressful
  • Salary ranges are provided but may vary based on various factors

Summarised from Octave's posting. Read the full original.

Listed by Octave on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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