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Nextech

Associate Software Support Representative (Remote - US)

Nextech · Remote

Posted 12 days ago

or apply directly on Nextech's site. We never take the application ourselves.

Is this posting real?

This role has been open
12 days
Nextech's roles stay open a median of 13 days
Reposted
No
Salary listed
No
0% of Nextech's roles list one
Ghost-job risk at Nextech
low
0 stale, 1 reposted of 11 open
Hiring momentum
14 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Nextech's own lever board since 2026-08-04. Full hiring picture for Nextech.

About this role

The Associate Software Support Representative at Nextech is responsible for providing frontline support for software applications, addressing customer inquiries and issues via calls, emails, and error reports. This role involves resolving known software issues and escalating more complex problems as needed to ensure customer satisfaction while adhering to relevant regulations.

Our read on this posting3.2out of 5
benefits
5/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Nextech as an employer.

What you need

  • Experience in customer support or a related field
  • Strong communication skills
  • Ability to resolve software issues and questions
  • Knowledge of compliance with Equal Employment Opportunity laws, HIPAA, and ERISA

What you get

  • Generous annual bonus opportunity
  • 401(k) with Employer Match
  • 40 hours of paid personal time beginning January 1st of each year
  • 15 days of accrued PTO (increasing with years of service)
  • 11 paid holidays
  • Your Day Your Way - Celebrate a day of cultural or social significance to you

Worth weighing

  • Position is remote but not available in California
  • Role primarily involves support rather than development or engineering tasks

Summarised from Nextech's posting. Read the full original.

Listed by Nextech on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Nextech

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