Commercial Customer Success Manager - Community Solar
Nexamp · Chicago, IL
Posted 8 days ago · $75,000 - $90,000
or apply directly on Nexamp's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Nexamp's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 96% of Nexamp's roles list one
- Ghost-job risk at Nexamp
- high 25 stale, 1 reposted of 45 open
- Hiring momentum
- 58 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Nexamp's own greenhouse board since 2026-08-03. Full hiring picture for Nexamp.
About this role
As a Commercial Customer Success Manager at Nexamp, you will manage and grow relationships with business customers in the community solar sector. Your role involves resolving billing and service issues, guiding customers through program options, and ensuring high satisfaction levels. You will collaborate with various internal teams to address complex customer needs and maintain accurate account records using Salesforce and other tools.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Nexamp as an employer.
What you need
- 3+ years of experience in account management, client success, or customer service
- Demonstrated ability to build and maintain strong relationships with business customers
- Strong analytical and project management skills
- Experience in strategic outreach, stakeholder engagement, and negotiation
- Working knowledge of billing processes and financial principles
- Proficiency using multiple software systems for account management, including Salesforce CRM
Nice to have
- Experience within the solar or renewable energy sector
- Commitment to Nexamp's mission and passion for solving climate issues
- Demonstrated experience in effectively communicating information and ideas
- Experience in showcasing initiative to improve current work processes
What you get
- Competitive compensation package
- 401(k) employer-match
- Health, dental, and vision insurance starting day one
- Flexible paid time off and holiday PTO
- Commuter benefits
- Cell phone reimbursement
Worth weighing
- No mention of remote work options beyond hybrid in Chicago or Boston
- Salary range provided, but actual base salary may vary based on multiple factors
- Role involves managing complex billing and service issues, which may require strong problem-solving skills
Summarised from Nexamp's posting. Read the full original.
Listed by Nexamp on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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