or apply directly on Navan's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 28 days Navan's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Navan's roles list one
- Ghost-job risk at Navan
- low 0 stale, 5 reposted of 206 open
- Hiring momentum
- 302 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Navan's own greenhouse board since 2026-08-03. Full hiring picture for Navan.
About this role
As a Manager, Travel Experience Consultant, you will lead a team of Travel Consultants, focusing on people leadership, operational management, and customer relationship cultivation. Your role involves coaching team members, managing performance, overseeing operational metrics, and resolving customer escalations. You will also be responsible for talent acquisition, onboarding, and fostering a positive team culture while ensuring exceptional service delivery to valued customers.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Navan as an employer.
What you need
- Minimum of 5 years of progressive leadership experience in a contact center or support environment
- At least 5 years of experience at the manager level
- Minimum of 5 years of experience in the travel industry
- Deep knowledge of GDS platforms (Sabre and/or Amadeus)
- Proven ability to provide high customer engagement and resolve complex customer issues
- Track record of building relationships and motivating teams
Nice to have
- Bachelor's degree preferred
Worth weighing
- Remote opportunity requires candidate to be based in Mumbai
- Role involves handling escalated customer issues directly
- Requires a strong focus on performance management and operational metrics
Summarised from Navan's posting. Read the full original.
Listed by Navan on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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