Support Specialist - Capital Credits
National Information Solutions Cooperative (NISC) · Any NISC Location or Virtual
Posted 5 days ago
or apply directly on National Information Solutions Cooperative (NISC)'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 5 days National Information Solutions Cooperative (NISC)'s roles stay open a median of 22 days
- Reposted
- No
- Salary listed
- No 0% of National Information Solutions Cooperative (NISC)'s roles list one
- Ghost-job risk at National Information Solutions Cooperative (NISC)
- low 0 stale, 2 reposted of 41 open
- Hiring momentum
- 64 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from National Information Solutions Cooperative (NISC)'s own greenhouse board since 2026-08-03. Full hiring picture for National Information Solutions Cooperative (NISC).
About this role
The Support Specialist - Capital Credits role involves providing application support for customer care and billing software related to Capital Credits. Daily tasks include troubleshooting issues, training members, maintaining member information, and communicating with software engineers to relay customer feedback. The position may require travel for on-site training and after-hours support on a rotation basis.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of National Information Solutions Cooperative (NISC) as an employer.
What you need
- Previous customer support experience
- Excellent written and verbal communication skills
- Strong PC skills
- Ability to work in a team and independently
- Candidates must be able to travel as often as required
- Basic knowledge of Accounting principles
Nice to have
- Basic knowledge of Project Management processes and theory
- Basic knowledge of Service Level Management (SLM) best practices
- Previous experience with presentations or public speaking
- Ability to teach and influence others
Worth weighing
- No salary listed
- Travel to customer sites may be frequent
- After-hours support required on a rotation basis
Summarised from National Information Solutions Cooperative (NISC)'s posting. Read the full original.
Listed by National Information Solutions Cooperative (NISC) on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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